Help posts in: Referral Plan
- Can I prevent other users from seeing my referrals? The referrals area is visible to all users who have admin permissions on the subscription. You cannot prevent other admins from seeing the referral program page.
This means all admins have the ability to share the referral link associated with your subscription. If you do not want someone to see the referrals area then you will need to remove them as an admin.
Other admins cannot see who was responsible for referrals. You also cannot see the information of the referred users, even those who have been approved by the system.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Why is my referral link is different? The referral link is tied to your subscription and not your user account. If your user account is an administrator on multiple subscriptions, you will have a unique referral link for each of these subscriptions.
If you have multiple subscriptions, be sure to use the link connected to the subscription where you want the extra storage. We cannot transfer storage from one subscription to another.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- What does Pending mean? A Pending referral means someone has signed up for a free trial through your link but has not selected a paid plan. You can only get extra storage for Approved users who have selected a plan.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Will my earned storage change if I upgrade? If you change your subscription, your previously earned storage will not change. However, from that point, future successful referrals will give you the storage associated with your new plan level:
1 GB for Standard
3 GB for Pro
10 GB for Enterprise
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Get started with referrals Do you know someone who would enjoy Brandox? Now you get free extra storage for referring them to Brandox.
Brandox's referral program allows you to use your unique referral link to invite new users to the platform. Every time someone signs up for a paid account after clicking your referral link, you will both receive free additional storage in your subscriptions.
How the referral program works
When you go to Subscriptions and click View Account, you will now see a Referrals tab. This is where you will find your unique link. You can copy the link or share it through the share buttons provided.
You will also see an overview of your referrals, including how much storage you have earned through all your referrals.
In the Referral History area of the page, you will see how many people have signed up through your link. Referrals who signed up but have not selected a paid plan are displayed as Pending. Referrals that have selected a paid plan are displayed as Approved. You will only receive storage for Approved referrals.
Quick FAQs
How much storage will I get?
Exactly how much storage you receive depends on the plan you currently have: 1 GB for Standard, 3 GB for Pro, and 10 GB for Enterprise.
Can I share the storage I earn across different accounts?
Earned storage is tied to your specific subscription just like your regular storage. You cannot transfer the additional storage to a different subscription. Additionally, our team cannot move the earned storage once it has been assigned to a subscription.
If you have multiple subscriptions attached to your user account, please double-check that you are sending referrals from the subscription you want the extra storage to be given to.
Do my contacts have to sign up immediately for a paid account?
No, they don't. They can go through the free trial to get to know Brandox before choosing to pay for a subscription.
Once they have signed up for a trial, they can return to select a paid plan at any time even after their trial ends. This means you can still earn extra storage if someone selects a paid plan months after their trial.
Why can't I see my referrals' details in the overview?
We take user privacy very seriously. Because your account can be shared among multiple admin users, we do not display user information for the people you have referred.
Other users of your account cannot see the people you have referred to Brandox. But they can see the overview and how much storage has been earned through referrals.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
