Privacy Policy

Last revised – 10.2020

brandox.com and all other redirecting domain names.

Introduction

Brandox respects your ability to make informed choices about the collection and uses of your personal information. Brandox has been fully compliant with the General Data Protection Regulation (GDPR) since 25 May 2018. This Privacy Policy tells you about our online collection and use of information that identifies you personally (“Your Information”) so that you can make an informed choice about using this Website.

Websites we link to, including but not limited to the websites of third-party content partners, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked websites and encourage you to become acquainted with them.

Please read this Privacy Policy carefully. By accessing or using the service, you acknowledge that you have read, understood, and agree to be bound to all the Terms and Conditions of this Privacy Policy and our Terms of use. If you do not agree to these Terms and Conditions, please exit, and do not access or use, the service.

Information Collected from the Website

When you visit this Website, some information, such as the website that referred you to us, your IP and email address and navigational and purchase information, may be collected automatically as part of the Website’s operation. This information is used to generate user profiles and to personalize the Website to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your user name, password, full name, telephone number, email address and postal address, or other information to register online, or for your credit card number or other personally identifying information to fulfill licensing transactions or to receive products or services. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

Types of Personal Data that we collect

Brandox collects Personal Data about you when you provide it directly to us, when third parties such as our business partners (e.g. companies with whom we integrate our Service), service providers (such as our advertising service providers) provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Service. We collect the following Personal Data from you in connection with the Service:

Contact Information: information we collect to identify or contact you, we collect typical “business card information” such as your first and last name, physical address, email address, telephone number. For example, this is the basic information that we collect when you register for our Service.

Financial Account Information: information that you provide in connection with your purchase of the Service, including credit card number, credit card expiration date, credit card verification code, bank account number, bank account title, bank name, branch location, and routing number. You must only provide us with Financial Account Information for accounts and credit cards that you have the lawful right to access.

Transaction Information: information related to transactions you conduct on the Service.
User Account Information: information that identifies you to the Service, such as your user name, email address, password, and IP address. For example, we use this information to authenticate you when you log in to the Service, and use the IP address to help maintain your web session security while using the Service.

User Content: to the extent that you choose to input Personal Data as part of such content, images, comments, and other content, information, and materials that you post to or through the Service.

Log Data: information automatically recorded by the Service about how a person uses our Service, such as IP addresses, device and browser type, operating system, the pages or features of our Website or Service to which a user browsed, the time spent on those pages or features, the frequency with which the Service is used by a user, search terms used by a user, the links on the Service that a user clicked on or used, and other statistics.

We also collect usage and performance information that is not Personal Data or that we aggregate or de-identify so that it no longer personally identifies an individual. We also associate some data that is not Personal Data with Personal Data. We collect Personal Data when a user (i) creates an account (a “User Account”); (ii) logs into the Service; (iii) interacts with the Service; (iv) uploads or generates User Content; (v) communicates with us; and (vi) responds to a communication or interaction from us.

Use of Personal Data

Brandox uses Personal Data to: (i) provide, administer, and improve our Service; (ii) better understand your needs and interests; (iii) fulfill requests you make; (iv) personalize your experience; (v) provide Service announcements; (vi) protect, investigate, and deter against fraudulent, harmful, unauthorized, or illegal activity and (vii) comply with legal obligations.

For example, we use Personal Data to:

Operate and improve the Service
Learn more about our users and their Internet behaviors
Target offers to users
Facilitate communications among and between users and the public in general
Evaluate eligibility of customers for certain offers, products, or services
Evaluate the types of offers, products, or services that may be of interest to users
Provide user support
Communicate with users regarding support, security, technical issues, commerce, marketing, and transactions
Facilitate marketing, advertising, surveys, contests, sweepstakes, and promotions
Administer the Service, User Accounts, and transactions with respect to User Accounts
Enforce our contracts, administering and carrying out our obligations under contracts, and complying with the law
Disclosure of Your Information

Brandox respects your privacy and does not share or in any other way disclose of Your Information to third parties, unless in the following circumstances: You have given us your consent to disclose Your Information. It is necessary for us to share Your Information in order to deliver the product or the service that you have requested. It is necessary for us to disclose Your Information to a third party content partner in order to deliver a product or service to you. Unless otherwise provided, these third parties may not use Your Information for other purposes than assisting us. Disclosure of Your Information is requested by law or necessary for us to comply with legal process, respond to claims or protect the rights, property or safety of our company, employees, customers or the public.

Service Providers

The Website and Services integrate some services provided by third parties. We may share some of your information with these service providers in order for them to provide their services, including removing repetitive information from prospect lists, analyzing data, providing marketing assistance, conducting customer and/or user profiling, and providing customer service. As such, the terms and privacy policies of these service providers may apply to you as well, in particular: Google Analytics, Facebook, Amplitude, and Stripe. Acceptance of these service provider terms is required to access the Website and Services. Further information is set out below in our Cookies Policy.

To ensure that your Personal Data is processed, used, stored, and transferred securely and in accordance with European Union law, Brandox uses service providers that provide sufficient guarantees to implement appropriate technical and organizational measures to protect your information. For service providers that may transfer Personal Data outside the European Economic Area, Brandox confirms that it implements appropriate safeguards for such transfers. Even so, Brandox does not control or assume any responsibility for the content or practices of these service providers, including their data storage and transfer policies, and this Privacy Policy does not apply to these features, which are governed by their own policies and terms.

Disclaimer: This overview of Service Providers is a snapshot. Brandox strives to keep this list as up-to-date as reasonably possible. However, considering the dynamic characteristic of the internet and the many (external) parties involved, it is possible that not all current Service Providers are listed at all times.

About Cookies and Collection of Personal information

When you visit the Website, we place a text file called a cookie in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The information that cookies collect includes the date and time of your visit, your registration information and your navigational and purchase activity. Cookies offer you many conveniences. They allow Brandox, and certain of its subsidiaries and third-party content partners, to recognize information, such as the Brand pages and material you have created, and assist in determining what content is best suited to your needs.

Brandox uses Personal Information to:

Operate and improve the Service; target offers to users; administer the Service’s facilities for communications among and between users and the public in general; evaluate eligibility of customers for certain offers, products or services; evaluate the types of offers, products or services that may be of interest to users; provide user support; communicate with users regarding support, security, technical issues, commerce, marketing, and transactions; facilitate marketing, advertising, surveys, contests, sweepstakes and promotions administer the Service, User Accounts and transactions with respect to User Accounts; and administer and carry out our obligations under contracts and to comply with the law.

Most browsers allow you to decline cookies, but if you elect to do so, these pages may not display properly. You are free to delete cookies after your session, and your browser should contain instructions on how to do this.

Usage of Cookies on the Website

Necessary/Functional Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie name: _cfduid
Provider: cloudflare.com
Type: HTTP
Persistency duration/expiry: 1 year
Description: Used by the content network, Cloudflare, to identify trusted web traffic.
More information: https://www.cloudflare.com/privacypolicy

Cookie names: _stripe_mid / _stripe_sid / m / nsr
Provider: stripe.com
Type: HTTP
Persistency duration/expiry: Session
Description: Used by stripe.com for handling payments. No data shared with other third parties. More information: https://stripe.com/gb/privacy

Cookie name: current-brand
Provider: brandox.com
Type: HTTP
Persistency duration/expiry: 14 days
Description: Used by brandox.com to remember which Brand page you last interacted with.

Cookie name: current-brand-slug
Provider: brandox.com
Type: HTTP
Persistency duration/expiry: 14 days
Description: Used by brandox.com to remember the slug (URL) of the last brand you interacted with.

Cookie name: logged_in
Provider: brandox.com
Type: HTTP
Persistency duration/expiry: 14 days
Description: Used by brandox.com to track if a user is logged in or not.

Cookie name: hide-cookie-notice
Provider: brandox.com
Type: HTTP
Persistency duration/expiry: 10 years
Description: Used by brandox.com to hide Cookie notice.

Cookie name: web-app-sticky
Provider: brandox.com
Type: HTTP
Persistency duration/expiry: Session
Description: Used by our load balancer to remember what server last served you.

Analytical/Statistical Cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie name: amplitude_idbrandox.com
Provider: amplitude.com
Type: HTTP
Persistency duration/expiry: 10 years
Description: Brandox uses Amplitude to accurately count the number of unique users of our website and apps. They store a limited amount of behavioral data. For further information.
More information: https://stripe.com/gb/privacy

Cookie name: _ga
Provider: google-analytics.com
Type: HTTP
Persistency duration/expiry: 2 years
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
More information: https://www.google.com/policies/privacy

Cookie name: _gat
Provider: google-analytics.com
Type: HTTP
Persistency duration/expiry: Session
Description: Used by Google Analytics to throttle request rate.
More information: https://www.google.com/policies/privacy

Cookie name: _gid
Provider: google-analytics.com
Type: HTTP
Persistency duration/expiry: Session
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
More information: www.google.com/policies/privacy

Marketing Cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Cookie name: collect
Provider: google-analytics.com
Type: Pixel
Persistency duration/expiry: Session
Description: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
More information: https://www.google.com/policies/privacy

Cookie name: fr
Provider: facebook.com
Type: HTTP
Persistency duration/expiry: 3 months
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
More information: https://www.facebook.com/privacy/explanation

Cookie name: r/collect
Provider: doubleclick.net
Type: Pixel
Persistency duration/expiry: Session
Description: Used for Marketing purposes.
More information: https://policies.google.com/?hl=en

Cookie name: tr
Provider: facebook.com
Type: Pixel
Persistency duration/expiry: Session
Description: Used for Marketing purposes.
More information: https://policies.google.com/?hl=en

Cookie name: intercom-id-[app_id]
Provider: intercom.com
Type: Pixel
Persistency duration/expiry: Session
Description: Used for Marketing purposes/Uniue anonymous identifier
More information: https://www.intercom.com/legal/terms-and-policies

Opt-Out & Anti-Spam Policy

Reviewing, Updating or Removing Your Information

If you would like to review, revise or delete information you previously provided to us, or believe that the information we currently have on record is incorrect, you may update or delete your information in the account section of our Website or if you need assistance by sending an email to [email protected].

If you provide us with your Personal Information, you have the following rights with respect to that information to:

Review the Personal Information that you have supplied to us;
Request a correction of any errors or change of outdated information or omissions in the Personal Information that you have supplied to us;
Request that your Personal Information not be used to contact you;
Request that your Personal Information be removed from our solicitation list(s);
Request that your Personal Information be deleted from our records; or
Opt out of being solicited by Brandox.

To exercise any of these rights, please contact us at [email protected] or by post to Brandox AB, Attn. Legal, Engelbrektsgatan 20, SE-211 33 Malmö, Sweden. We will act promptly to amend or delete your Personal Information and will notify you accordingly. Please note that the use, storage, and transfer some of your Personal Information may be necessary for the purposes of our relationship. If we receive a request to delete Personal Information that is categorized as being necessary, we will contact you and work with you to find a reasonable solution.

Unsubscribe from our Communications

If you are a registered user of Brandox and have supplied your email address, we may occasionally send you an email to tell you about new features, ask for your feedback, or just keep you up to date with Brandox. We expect to keep this type of communication to a minimum. You may unsubscribe from receiving our marketing communications at any time by clicking on the “unsubscribe” link located on the bottom of our emails, contacting us by email at [email protected] or by post to Brandox AB, Attn. Legal, Engelbrektsgatan 20, SE-211 33 Malmö, Sweden. Please note that our customers and users cannot opt out of receiving product and transactional emails related to their account with us.

Security and Storage

We take the security of your information seriously and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Service.

User Name and Password

You are obligated to keep your user name and password confidential and may not reveal it to third parties. It is prohibited to gain or attempt to gain access to the Website without authorized user name and password.

Information of Children

Our Service is not intended for children under the age of 16, and therefore, Brandox does not knowingly acquire or receive Personal Data from children under the age of 16. If we learn that any user of our Service is under the age of 16, we will take appropriate steps to remove that user’s information from our account database and will restrict that individual from future access to the Service. if you believe that we have unintentionally collected information about children, please contact us at [email protected] so that we can delete the information.

Questions or Concerns

If at any time you have questions or concerns about the Terms of Use, or Brandox’s compliance with the Privacy Policy, please let us know by sending an email to [email protected]. We will make reasonable efforts to identify and correct any problem. View Data Processing Agreement.

Changes to the Terms of Use

We reserve the right to change the Terms of Use at any time. We encourage you to review the Terms of Use regularly to make sure that you are up to date and that you understand how we use the information we collect.

Applicable Law and Jurisdiction

The Terms and Policy are subject to Swedish law, and any dispute arising under this Agreement shall be settled by the courts of Sweden. Brandox is headquartered in Sweden. Personal Information may be accessed by us or transferred to us in Sweden or to Brandox Affiliates, business partners, vendors, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. Brandox will adhere to its Privacy Policy, regardless of where the Personal Information is processed or stored.

Users with questions about this Agreement or the Privacy Policy may contact Brandox at [email protected] or Brandox AB, Attn. Legal, Engelbrektsgatan 20, SE-211 33 Malmö, Sweden.

PRIVACY POLICY