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Help posts in:
Manage Your Subscription
Manage Your Subscription
How do I switch between brand pages?
To switch brand page, click "Switch Brand Page" or "My Brand Pages" (located in the top menu).
How do I redeem a campaign code?
Go to Your Subscriptions from the top dropdown menu Go to Billing from the dropdown next to the subscription Scroll down to "Campaign code"
Can I combine multiple subscriptions into one?
While it is possible to have multiple Brandox accounts, it is not possible to combine them all into one account. You also cannot transfer storage from one Brandox account to another, even if you are a SuperAdmin on both accounts. However, you can contact us directly to add more storage to your subscriptions.
How can I see how much storage my brand pages are using?
Go to Your Subscriptions from the top dropdown menu Go to Settings from the dropdown next to the subscription In the Subscription overview you can find how much storage has been used by all brand pages in the subscription If you scroll down further to the "Brand pages in this subscription" table you can also find how much each individual brand page in the subscription is using
How can I move a brand page to another subscription?
You can move a brand page to another Brandox subscription if you are a subscription admin for both subscriptions. Go to Your Subscriptions from the top dropdown menu Go to Settings from the dropdown next to the subscription Scroll down to "Brand pages in this subscription" Click the gray "Move" button From the modal you can select any other subscription where you are an admin, and which has slots left for the brand page. Standard subscriptions can have one brand page, Pro subscriptions can have 10 brand pages, Enterprise subscriptions can unlimited brand pages.
How can I add admins to a subscription?
add user, Go to Your Subscriptions from the top dropdown menu Go to Settings from the dropdown next to the subscription Scroll down to “Account admins” Click Add new user to add a new admin (Note that you need to be a subscription admin to add admins to a subscription.)
How can I delete a brand page?
Go to Your Subscriptions from the top dropdown menu Go to Settings from the dropdown next to the subscription Scroll down to “Brand pages in this subscription” Click the “Remove” button
