Help posts in: Manage Your Subscription
- How do I move a brand page to another subscription? You can move a brand page to another Brandox subscription if you are a subscription admin.
To move a brand page, follow these steps:
Click on Subscriptions in the drop-down menu at the top of your brand page
Click View Account next to the subscription that currently hosts your brand page
Then click Settings
Scroll down to “Brand pages in this subscription”
Click on the gray “Move” button
- Switching between brand pages Easily switch between all the brand pages that you are invited/connected to with your email.
By clicking "Switch Brand Page" located both in the top menu, as well as a shortcut in the far left bottom of the screen you will enter a dashboard with all your brand pages.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- How do I delete/remove a brand page? To delete a brand page from your subscription follow these steps:
Click on ‘Subscriptions’ in the drop-down menu at the top of your brand page
Click ‘View account’ next to the subscription the brand page belongs to
Click Settings
On this page, you can view all the brand pages in your subscription. Click on the ‘Remove’ button next to the brand page you want to delete.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- How do I redeem my campaign code? If you have a campaign coupon for any kind of discount at Brandox, the process is the same.
Go to Subscriptions
Click on View Account which should bring you to Billing
Scroll down to the Campaign coupon field
Add your code the click 'Add coupon to subscription'
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Can I combine multiple subscriptions into one? While it is possible to have multiple Brandox accounts, it is not possible to combine them all into one account.
You also cannot transfer storage from one Brandox account to another, even if you are a SuperAdmin on both accounts.
However, you can contact us directly to add more storage to your subscriptions.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- How to see the storage your brand page has used You can check the amount of storage each page in your subscription is using in the admin area.
Click on Subscriptions
Click the View account button
Select the Settings tab
Here you will see a section called "Brand pages in this subscription". The brand pages you have created will be listed along with the amount of storage used.
- Add an admin user to a subscriptionadd user, [video width="1920" height="1048" mp4="https://brandox.com/wp-content/uploads/2020/08/Add-new-account-admin-to-Brandox-subscription.mp4"][/video]
To add an admin to a workspace/subscription:
- Click on the drop-down menu at the top and click Subscriptions
- Click on View account next to the subscription in question
- Click Settings and then scroll down
- Select Add new user to add a new admin user for that subscription
Please note that only SuperAdmins for a subscription can make these changes.
