Help posts in: User Access and Collaboration
- How do I remove users? When there are users in your system that no longer need access, you can easily remove/delete them.
Click on Manage Users in the lower-left corner. Then scroll down to the Users with access section.
SuperAdmins may remove users by clicking the x next to the drop-down menu for Rights.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Different user types in Brandox This is an overview of the types of users and permission levels available in Brandox.
SuperAdmin: SuperAdmin users have complete control over a brand page including billing and user management. They can also make changes to the brand page and subscription settings.
Editor: Users with this level of access can make changes to existing files and add new ones. They do not have access to the admin area, including subscription and brand page settings.
Viewer: These users can see and download files hosted on a page but they cannot upload new files or make any changes to those files.
SuperAdmins are the only users that can change the permission levels for other users.
Note: Please contact your page's SuperAdmin to change your permission level. Brandox's support team cannot change your level without permission from one of the admins on your team.
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Should you need more help or assistance with your Brandox account, please contact us directly at [email protected] We'll answer you as soon as possible.
- Add an admin user to a subscriptionadd user, [video width="1920" height="1048" mp4="https://brandox.com/wp-content/uploads/2020/08/Add-new-account-admin-to-Brandox-subscription.mp4"][/video]
To add an admin to a workspace/subscription:
- Click on the drop-down menu at the top and click Subscriptions
- Click on View account next to the subscription in question
- Click Settings and then scroll down
- Select Add new user to add a new admin user for that subscription
Please note that only SuperAdmins for a subscription can make these changes.
- Adding a new user to your brand page [video width="1920" height="1048" mp4="https://brandox.com/wp-content/uploads/2020/05/Add-new-user-to-Brandox-brand-page.mp4"][/video]
Click on Manage Users in the lower-left corner of your screen. This will take you to the user access area.
At the top of this page is the user invitation field. Type in the name and email address of the new user. Select the page rights the user will have for the page (this can be changed later).
Then click Send Invite.
You can also invite multiple users at once by selecting the Group Add function.
Copy and paste each email address in the email field. Separate each address using a comma.
- Changing user rights and permissions Click on Manage Users in the lower-left corner. Then scroll down to the Users with access section.
Here you have an overview of all the users with access to your brand page, including their page rights.
SuperAdmins can change the page rights of each user (including those of other SuperAdmins) by clicking on the drop-down menu next to the user’s information.
SuperAdmins may also remove users by clicking the x next to the drop-down menu for Rights.
- How to join an existing brand page SuperAdmin users are the only ones who can add and remove users.
Contact a SuperAdmin for the page you would like to join.
You can be part of multiple brand pages at the same time. You can have different permission rights on different pages.
Being a SuperAdmin on one brand page does not give you the same rights in another brand page, even if they are within the same organization.
- Sharing files with Brandox [video width="1920" height="1048" mp4="https://brandox.com/wp-content/uploads/2020/05/Sharing-files-hosted-on-Brandox.mp4"][/video]
Sharing files is simple with the built-in sharing tool.
There are no restrictions on how many files you can share at a time. You can share files of different formats, and share files from multiple sections.
How to share files:
Select files to share by clicking on the paper plane icon. Click the icon on each file you want to send.
As you click the icon, the file will be added to the share tool at the top-right corner of your brand page. The tool will briefly flash orange as a new file is added.
Once you've selected all your files, click the arrow to open the tool. Fill in the email of the receiver and double-check the email address of the sender. Brandox automatically fills in the sender's address as the email connected to the user account that is logged in. Add a message if you wish, then click Send.
The receiver will receive a download link in their inbox. When they click this link they will download the files directly to their device.