Help posts in: User Access and Collaboration
- How can I use user groups to make it easier to manage users? Users groups help you if your brand page has lots of users who you want to have different rights and access to different sections. When you create a user group you set the rights for the group (read more about the different rights) and all users in the group will inherit this setting. You can also specifiy which page sections a user group should have access (or not have access) to.
- How can I change which users are part of a user group? Go to Page Settings from the top dropdown menu
Go to the User groups tab
Find the user group you want to edit in the list, and click the Edit button.
Scroll down to Group members. Here you can add or remove users by their email. All users you add to the group will inherit the rights of the group. So if you add a user who is currently an Editor to a Viewer group, they will now be a Viewer.
- How can I change what page sections a user group has access to? Go to Page Settings from the top dropdown menu
Go to the User groups tab
Find the user group you want to edit in the list, and click the Edit button.
Scroll down to Page sections access. Here you can toggle what sections a group should have access to. If a group says "Open for all" and you do not want this group to have access to it, it means you first will need to go back to the brand page and edit that page section and set "Who has access to this section?" to "Only selected users and groups". Note that this might affect what other users and groups have access to the page section.
- How can I change the name or rights of a user group? Go to Page Settings from the top dropdown menu
Go to the User groups tab
Find the user group you want to edit in the list, and click the Edit button.
Now you can update the name and rights of the group.
- How can I delete a user group? Go to Page Settings from the top dropdown menu
Go to the User groups tab
Click the Create user group button
Here you will find all your user groups, and you can click the Delete button to remove them. Note that when you delete a user group, the users in that group will get the Rights they had as individual users again, so if an Editor user was added to a Viewer-group and you remove this group, the user will get their old Editor rights back.
- How can I create a user group? Go to Page Settings from the top dropdown menu
Go to the User groups tab
Click the Create user group button
You will be able to set a name for the group as well as what rights the group will have. All users in the group will inherit the rights you set, so no matter what rights the user had before, the rights of the group will take precedence.
Here you can read more about the different user types in Brandox.
- How do I delete users? Go to Page Settings from the top dropdown menu
Go to the Users tab
Remove a user by clicking the Delete button
- What are the different user types in Brandox? This is an overview of the types of users and permission levels available in Brandox.
Subscription admins can make changes to a subscription, such as update billing information, access invoices, add or remove brand pages (Pro/Enterprise) etc.
SuperAdmins have complete control over a brand page including user management and brand page analytics. They are the only users who can change the permission levels for other users and user groups.
Editors can make changes to existing assets and add new ones. They do not have access to the admin area, including subscription or brand page settings.
Viewers can access assets hosted on a brand page but they cannot upload new files or make any changes.
Note: Please contact your page's SuperAdmin to change your permission level. Brandox's support team cannot change your level without permission from one of the admins on your team.
- How can I add admins to a subscription?add user, Go to Your Subscriptions from the top dropdown menu
Go to Settings from the dropdown next to the subscription
Scroll down to “Account admins”
Click Add new user to add a new admin
(Note that you need to be a subscription admin to add admins to a subscription.)
- How can I add users to a brand page? Go to Page Settings from the top dropdown menu
Go to the Users tab
At the top of this page is the user invitation field. Type in the name and email address of the new user. Select the page rights the user will have for the page (this can be changed later).
You can also invite multiple users at once by selecting the "Invite multiple users" function (separate each address using a comma).
- How can I change user rights and permissions? Go to Page Settings from the top dropdown menu
Go to the Users tab
Scroll down the the overview of all the users with access to your brand page, including their page rights. In the Rights dropdown you can change a users' role.
- How can I join an existing brand page? SuperAdmin users are the only ones who can add and remove users.
Contact a SuperAdmin for the page you would like to join.
You can be part of multiple brand pages at the same time. You can have different permission rights on different pages.
Being a SuperAdmin on one brand page does not give you the same rights in another brand page, even if they are within the same organization.
- How can I share files with Brandox? Sharing files is simple with the built-in sharing tool.
There are no restrictions on how many files you can share at a time. You can share files of different formats, and share files from multiple sections.
How to share files
Select assets.
In the actions bar which appear in the bottom of the screen, click the Share button.
Fill in the receivers emails and add a short message.
The receiver will receive a download link in their inbox.
